daniel's commentaries

Comparing the evolution of web and voice channels

I recently wrote a white paper for Vicorp, an independent tool vendor for IVR systems. The following is a section from the white paper which I think is very interesting. 

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Comparing the evolution of web and voice channels

I recently wrote a white paper for Vicorp, an independent tool vendor for IVR systems. The following is a section from the white paper which I think is very interesting. 

 read more »


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What Do We Think is on Google's Agenda?

Shares of Google rose to an all-time new high today onpositive analyst comments and an uptick in trading for major internet companies. The company's shares rose $9.02 to $534.02 and now has a market cap of $163.6bn. Google is certainly a major force in the market, if you were to compare market cap across the major tech vendors it ranks only behind Microsoft and is ahead of IBM, Intel, Oracle and SAP.    read more »


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Consumer Perspective Into Voice Activated Dialing on Devices

‘A mobile phone needs a manual in the way a teacup doesn't’
-Douglas Adams  read more »


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A Security Flaw in Windows Vista Speech Recognition Feature

According to a recent article in Information Week the speech recognition feature in Microsoft's new OS, Windows Vista, contains a major security flaw. Apparently, pranksters were able to execute commands on a PC from a remote location through the use of audio files hosted on a website. For example, the audio file can say shut down, copy and delete and these commands were executed by the PC. There were even some reports that a person was able to create a recording that downloaded and executed a file from the Internet. Now that can be scary!  read more »


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Delivering a speech for PR is a lot easier than delivering PR for speech

I have been tracking the number of publicly announced speech recognition deals for the past two years and the results are midly disturbing (for those in the speech market). In 2005, there were approximately 160 publicly announced customer wins; in 2006 there were only 95. That's almost 50% less. Now here's the half-full, revenue figures and port shipments from vendors clearly indicate that the speech market has grown in 2006. In 2005, I projected that the number of publicly announced customer wins would eclipse that of those in 2005 but I was wrong. Now as an analyst I try to be accurate in my assumptions and methodologies but I know that I cannot divine the future with precision (as much as I would like). So I'm left to ponder and analyze what has happened in the market in retrospect and analyze that data and apply that to future forecasts. Here are my conclusions for the lack of PR for speech in 2006...  read more »


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The Changing Environment

The last five years have witnessed fundamental shifts in customer buying patterns which have changed the marketing strategies employed by companies today. Traditional advertising in print publishing and audio / visual media like radio, newspapers, magazines and television are slowly diminishing. The emergence of satellite and internet radio is negatively affecting radio advertisements. Pay-per-click online advertising from Google, Yahoo and MSN are eroding newspaper and magazine advertisement revenue.  read more »


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