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The Knowledge Syndicate
Editorial Team
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Avery Glasser co-founded ActiveAnalysis and is driving the voice, biometrics and Identity 2.0 communities with a balanced approach taken from his years of experience both as an analyst, as a product designer and as a technology implementer. He is currently the CTO and co-founder of VxV Solutions, where he is blending voice biometric technology with the user-centric identity models. Prior to taking a leadership role at VxV Solutions, he was an analyst with Opus Research, where he focused on voice architecture, services oriented architecture, voice technologies and protocols and voice biometrics – publishing dozens of reports on industry topics as well as guiding many enterprises through new product releases.
Avery started his career over a decade ago focusing on enhanced voice solutions. He has managed the network IVR platform and built hundreds of voice applications while at MCI, designed an overall speech recognition strategy for The Hartford, managed the enterprise voice platform and helped form the European Managed Services architecture practice for Genesys and designed products for VOICE.TRUST AG and VoicInt Telecommunications while living in Germany. |
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Daniel Hong is one of the founders of ActiveAnalysis and an active member of the emerging technologies community where he analyzes trends, strategies and practices for voice solutions across CRM, enterprise, desktop, mobile and ubiquitous computing environments. He is currently a Lead Analyst at Datamonitor where he heads the firm's global voice business research and consulting practice. Over the years, he has acted as an advisor and consultant to various Fortune 500 companies. He has also written many industry white papers on speech self-service and routing, process optimization, open-standards and enterprise IP solutions.
Prior to joining Datamonitor, Daniel was a Research Associate at the Columbia Business School's Institute for Tele-Information, where he spearheaded the institute's technology research initiatives. In the past, Daniel has also worked for embedded RTOS software, telecommunications and semiconductor companies in research, business development, marketing and strategic planning roles. |
The Active Analysis Knowledge Syndicate
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Dan Miller has over 20 years experience in marketing, business development and corporate strategy for telecom service providers, computer makers and application software developers. Dan founded Opus Research in 1985 and helped define the Conversational Access Technologies marketplace by authoring scores of reports, advisories and newsletters addressing business opportunities that reside where automated speech leverages Web services, mobility and enterprise software infrastructure. Dan received his BA from Hampshire College and an MBA from Columbia University Graduate School of Business. He is a frequent speaker at industry conferences. He has been quoted in SpeechTek magazine, the Wall Street Journal, Wired.com, CommWeb and elsewhere. He has also provided commentary on CNN and TechTV. |
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John Hibel has been marketing technology products and services for over fifteen years, and has extensive experience in telephony, wireless, speech recognition, and VoiceXML. He is currently VP of marketing at Voxeo, a provider of VoIP and IVR platforms and services, and previously led marketing at Vocalocity, where he developed the company's unique "Designed for OEM" positioning. In a career spanning both large companies and small ventures, he's held marketing, product management, and sales positions at VoiceGenie, Lucent, and Ericsson, An engineer by training, John earned a Bachelor of Science degree from MIT with a minor in Economics. He is also a proud alumnus of the GE Corporate Audit Staff where he learned speed, simplicity, and self confidence. |
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Brian Galvin serves as Genesys' Chief Technology Officer. He was Director of Operations during the company's early growth and successful IPO. Following several years as an independent contact center consultant, he rejoined Genesys two years ago as Vice President, Product Management. Prior to Genesys, Brian served as a nuclear engineer in the US Navy for 13 years. He holds five contact-center related patents and has one pending call center optimization patent. Mr. Galvin has a Master's Degree in Physics (Acoustics) from the Naval Postgraduate School in Monterey, California and is a graduate of Harvard University (Biochemistry). |
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Dr. Scholz has over 30 years experience in cognitive science, computer-aided instruction, expert systems, advance software development, and speech / natural language processing. He is a frequent industry speaker and has authored numerous publications. He has consulted extensively for domestic and international organizations in architectural design, speech technologies, knowledge-based systems and integration strategies. Dr. Scholz' primary focus is on integration strategy, software architecture, speech application development methodology, service creation environments, and technology assessments. |
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Bill Weinberg brings over 18 years open systems, embedded, and other IT experience to his Independent Analyst / Consultancy at Linuxpundit.com. Previously, he worked as Senior Analyst and Mobile Linux / Carrier Grade Linux Initiative Manager at Open Source Development Labs. Prior to OSDL, Bill was a founding team-member at MontaVista Software, helping establish Linux as the favored platform for next-generation intelligent device development. He also worked at Lynx Real-Time Systems, Acer Computer, and Microtec Research. Today Bill is known for his writing and speaking on topics that include Open Source licensing, international adoption of Linux, embedded/real-time computing, application porting/migration, and Linux-based consumer applications. He is a regular contributor periodicals like to LinuxUser, ComputerWorld, and Enterprise Open Source, and a frequent speaker at open source and mobile events around the world. |
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Dr. Clive Summerfield is Chief Executive Officer for biometric consulting firm 3SH and Deputy Director and Founder of the National Centre for Biometric Studies at the University of Canberra. Based in Canberra, Clive is an adviser to government departments and industry on biometric technologies research, evaluation, commercialisation and deployment.
Clive has over 25 years’ experience in research, and commercial deployment of new technologies in Australia, the UK and the U.S. He’s an internationally recognised authority on voice technology and biometrics. As CEO of 3SH he has spearheaded to adoption of voice biometrics for secure on-services in government, telecommunications and financial services, including provision of consultancy services relating to Common Criteria certification of biometrics systems. As Founder and Deputy Director of the National Centre for Biometric Studies (NCBS) at University of Canberra, Clive has provided vendor-independent scientific analysis of the performance and effectiveness of biometric technologies. |
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Group Focus: Identity 2.0 |
Mark Lizar has 12+ years experience in identity related technology, authentication, and legal policy. He is currently the Senior Managing Director and a Co-Founder of Identity Trust C.I.C., the first Community Controlled Identity Company In the World. Educated with a degree in Law and a degree in Sociology and Anthropology, Mark concentrated in Criminology and Criminal Justice policy. During his 5 years at Carleton University in Ottawa Canada, he also achieved certification in numerous networking technologies. Mark worked in Networked Authentication at Entrust and Crypto Card before becoming a an identity analyst/community consultant and entrepreneur in London UK. Mark is current and active in the emerging identity industry internationally. Focused on Identity and Community, Mark is participating in Identity Commons, and is a Co-Founding Organiser of Identity Society in the UK. Mark is an active collaborator and participant in Open Space activities, providing thought leadership on identity & community in society. |
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Steve Chirokas is Senior Director of Products and Channels for Convergys Corp. His responsibilities include Product Management for the Speech Solutions Group, and for managing channel relationships with organizations that are partnering with Convergys to leverage the value of their speech applications within a hosted infrastructure. Prior to Convergys, Steve was Director of Product and Partner Marketing at Nuance where he was responsible for marketing teams managing Speech Recognition, Text-to-Speech, and Speaker Verification software components, and for partner relationships. Steve was also involved with Nuance’s standards integration efforts in areas such as VoiceXML, SALT, MRCP, etc. Steve has held previous Marketing positions with Process Software, Compaq, Brooktrout and Scitex. Steve has a Marketing degree from Stonehill College, a Master of Business Administration from Bentley College, and technical certification from Northeastern University. |
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